> For the complete documentation index, see [llms.txt](https://docs.quizsolverai.com/doc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.quizsolverai.com/doc/quiz-solver-app/troubleshooting-and-support-1/faqs.md).

# FAQs

We have compiled a list of frequently asked questions to help you resolve common issues quickly:

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<summary>Who can benefit from using QuizSolver?</summary>

QuizSolver is perfect for students of all levels, educators, and professionals preparing for certifications. It’s designed to make learning more interactive and efficient, regardless of the subject.

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<summary>Is QuizSolver free, or do I need to subscribe?</summary>

Yes, QuizSolver is free to use! You can receive up to 20 credits every day at no cost. However, to access these free credits, you'll need to watch short ads. If you'd like to skip the ads and get more credits, you can choose from one of our affordable subscription plans.

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<summary>What are the different subscription plans available?</summary>

QuizSolver Mobile offers three paid plans:

* **Quiz Pass** — $5.42/month, 120 answers
* **Quiz Wiz** — $8/month, 800 answers
* **Quiz Master** — $18.75/month, unlimited answers

Annual billing is available with significant savings. See the [pricing page](https://quizsolverai.com/pricing) for current yearly rates and active promotions.

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<summary>How do I use the QuickSnap feature?</summary>

To use QuickSnap, simply open the app, select the "Snap" icon, and take a photo of the question or problem. The app will process the image and provide an answer or detailed explanation directly in the chat.

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<summary>What types of questions can I solve with QuizSolver?</summary>

QuizSolver can help with a wide range of subjects, including math, geometry, science, and general knowledge. Whether you need a quick answer or a detailed explanation, QuizSolver is equipped to assist.

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<summary>How does the Chat AI feature work?</summary>

Chat AI runs on **GPT-5** with native vision support — type questions or upload images directly into the chat (handwriting, diagrams, math equations are all understood). The AI keeps recent conversation context so follow-up questions stay coherent. You can also **rate answers** and ask **follow-up questions** without losing context. See the [Chat AI](/doc/quiz-solver-app/features-1/chat-ai.md) page for the full breakdown.

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<summary>Is the app available on iOS?</summary>

Not yet — QuizSolver Mobile currently runs on **Android only** (available on the [Google Play Store](https://play.google.com/store/apps/details?id=quiz.solver.ai)). iOS is on our roadmap; in the meantime, iOS users can use the [browser extension](https://chrome.google.com/webstore) on Safari, Chrome, or Edge.

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<summary><strong>How do I unsubscribe from QuizSolver?</strong></summary>

To unsubscribe, go to the "Profile" section of the app, select "Settings," and choose the "Unsubscribe" option. Alternatively, you can manage your subscription directly through your Google Play account. Or simply send an email to <contact@quizsolverai.com>.

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<summary>What happens to my unused credits at the end of the month?</summary>

Unused credits reset at the beginning of each subscription month. Make sure to use your credits before the month ends to get the most value from your subscription.

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<summary>I’m having trouble using QuickSnap; what should I do?</summary>

First, make sure that the question is clear and well-lit in the photo. If the issue persists, try restarting the app or reinstalling it. If you continue to experience problems, contact our support team at <contact@quizsolverai.com> explaining the issue with some screenshots.

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<summary>How can I contact customer support?</summary>

You can contact our support team via email at <contact@quizsolverai.com>, create a ticket [here](https://quizsolverai.com/admin/tickets), or use the chat support feature on our [website](https://quizsolverai.com/).

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<summary>Is my personal information safe with QuizSolver?</summary>

Yes, we prioritize your privacy and security. All user data is encrypted and handled according to our privacy policy, which you can review in the app's "Settings" section.

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<summary>How can I delete my account and all associated data?</summary>

To delete your account and all data, go to "Profile," select "Settings," and choose "Delete my account." This action is irreversible, so please proceed with caution.

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<summary>Can I share my subscription with family or friends?</summary>

Currently, QuizSolver subscriptions are for individual use only. However, you can invite friends to join and earn extra credits through our referral program.

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<summary>Does QuizSolver work offline?</summary>

No, QuizSolver requires an internet connection to process questions and deliver answers.

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[<br>](https://docs.quizsolverai.com/doc/troubleshooting-and-support/reporting-bugs)